Frequently Asked Questions
General enquiries please contact us.
Here are a few questions we get asked on a regular basis…
If you can’t find the answer you need here please email us at info@trampworks.co.uk
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Can I buy samples?
Individual items can be ordered as samples, which you'll pay for up front.
If you proceed to place a larger order, we'll refund the shipping cost on your original sample order. Let us know if this is the case by emailing info@trampworks.co.uk, then we'll make arrangements.
Trade customers, please check out our Trade sample information here.
Will your brass hardware match my existing brass accessories?
Our Brass handles are made from solid brass. Depending on your finish requirements this may be left raw so they age or may have a wax or clear protective coating over the desired finish, and so should match with other solid brass homewares. Read more about our materials and finishing processes.
If you're uncertain, you can order a single item as a sample to check
Will the supplied screws fit my project?
All of our cabinet knobs and pull handles come with standard m4 cabinet screws.
Does brass hardware tarnish?
Brass is an alloy of copper and zinc, which can be combined in varying proportions to give it different machinable properties and beautiful tones. Brass does tarnish naturally with age, and this process can speed up if cleaned excessively or with corrosive cleaning products. The process can also speed up if brass is exposed to outdoor conditions like wind and rain.
We recommend cleaning your hardware with warm soapy water and a soft cloth. Avoid abrasive towels, sponges, cleaning sprays, bleach and hand sanitizers.
Depending on your choice Our solid brass handles can be left raw to allow them to tarnish, given a wax coating or a protective clear coating. However over time they may still age naturally.
Read more about our materials and finishing processes.
Are knobs and handles supplied in pairs?
All of our items are sold individually, except where clearly marked as a set.
This means you can shop according to your specific project needs, so avoiding wasted products and money.
How do I clean TrampWorks Hardware products?
Clean your TrampWorks hardware with warm soapy water and a soft cloth.
Avoid abrasive towels, sponges, cleaning sprays, bleach and hand sanitisers.
Do you offer trade accounts and discounts?
To get the best out of your partnership with us, we recommend opening a trade account with us. Applications are open to businesses, traders and retailers who would like to place regular orders.
Do you offer custom sizes, finishes and designs?
Simple answer is Yes.
All our products are made by us here in our workshop in Devon. We don't keep stock so everything is made to order.
We can provide a fully bespoke service, custom colours or sizes. Depending on your requirements there may be a minimum oder requirement so it is best to contact us and we will happily discuss it further.
What are the lead times?
Our lead time will vary depending on the product. Its is best to check the products page for the current lead times for that particular item.
We make all our products ourselves in-house in our workshop in Devon. This also means that all our products are individually made for you once an order is placed.
We do not keep stock of products as we like to make sure you get exactly what you want.